terms & conditions
alyssum poetry is not intended to serve as clinical advice, psychological support, assessment, or diagnosis.
these poems only reflect one person’s experiences and perspectives, not universal symptoms, realities or treatment guidelines.
if you are struggling with your mental health, please seek immediate support from a qualified professional.
by purchasing from alyssum poetry, you agree to the following conditions….
products
All products sold on this website are physical books unless otherwise stated.
Each book is produced in a limited print run & described as accurately as possible.
Minor variations in colour or finish may occur due to printing processes.
orders & payment
All prices are listed in Australian dollars (AUD).
Payment must be received in full before orders are processed and shipped.
Orders are handled securely through the website’s payment provider.
shipping
Orders are packed and shipped from QLD, Australia.
Please allow 3 business days for order processing before dispatch.
Shipping times may vary depending on location & postal services.
Tracking information will be provided where available
refunds & returns
Due to the nature of small-run printed books, refunds or exchanges are not offered for change of mind.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery so the issue can be resolved as soon as possible.
cancellations
Orders cannot be cancelled once they have been shipped.
intellectual property
All written and illustrated content on this website, including poems, images, & book material, is the intellectual property of alyssum.
No part of this work may be reproduced, distributed, or used without prior written permission from alyssum.
privacy
Your personal information is used only to process orders & communicate regarding your purchase.
We do not sell or share your information with third parties beyond what is required for payment processing and delivery.
contact
If you have any questions about your order or these terms, please contact alyssum here.